Terms and Conditions & Cancellation Policy

We value our own privacy and take yours very seriously too. Margherita Dal Pra will never share your personal details with third parties without your consent. This privacy policy explains how any personal information collected about you when you use the website or book a yoga class, workshop or retreat is processed. Please email hello@yogam.co.uk if you have any queries.

We have a lawful basis to obtain your information in order to offer you the best service possible and to ensure that we can safely meet your needs in classes, workshops and retreats and offer any advice or modifications that may be necessary to you.

Any information you provide online will be kept confidential and will not be made public without your prior written consent. We will only keep your data as long as you are happy for us to do so.

If you feel that your personal data is not being handled correctly you have the right to complain to the ICO

When do we collect information about you?

We collect information about you when you:-

Make an enquiry

Request to join the newsletter

Book onto classes or workshop

Book onto a Yogam Retreat

Website usage information is collected using cookies

How will we use this information about you?

We collect information about you to process your booking, to make sure you are offered a safe practice and any necessary modifications.

If you request to be on the mailing list we will occasionally contact you to keep you informed about classes, workshops and retreats that are being offered. The mailing list will not be used for any other purposes. You have the option to opt out of the mailing list at anytime by clicking unsubscribe at the bottom of the email.

Bookings

Our website is hosted by Greengeek and some of your personal data, that we require for processing, may be stored in a secure password protected database via a managed website hosting service which is also GDPR compliant.

We use a third party payment system named Stripe which is integrated into our website. Please refer to Stripe privacy policy.

Marketing

My mailing list is stored securely on Mail Chimp, whose procedures and processes fully comply with the GDPR and you will have the option to unsubscribe from this list at any time by clicking the unsubscribe link at the bottom of any newsletter or email. You can see mailchimp’s privacy policy

Access to your information and correction

You have the right to request a copy of the information that I hold about you. If you would like a copy of some or all of your personal information, please email or write to me at the following address. I want to make sure that your personal information is accurate and up to date. You may ask me to correct or remove information you think is inaccurate.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

If you do not want us to use cookies they can be disabled however this may effect certain features of the and make the booking process inoperable.