Terms and Conditions & Cancellation Policy

It is my intention to share my knowledge and experience in a way, which is accessible, helpful and of benefit to you. However we do live in a commercial world where services are provided and paid for. Therefore, we need to have terms and conditions so that you have a clear understanding of where we stand in regards to this exchange.

1. Residential Retreats – Cancellation Policy

A non refundable non transferable deposit is required to secure your space.

Please note that there will be no refunds or discounts for arriving late, leaving early, flight cancellations, travel delays or illness. If you cancel your participation in a retreat for any reason, the cancellation policy below will apply, with no exceptions. I wish I could compensate people for unforeseen circumstances (injury, family emergency, etc), but we have costs already incurred when reserving retreat centres and hotels. I have designed the cancellation policy to be as compassionate as possible in the case that your plans change. But to protect yourself further, I strongly encourage you to purchase travel insurance (including covid)

Cancellation made more than 90 days prior to the start of the event, you receive full refund (excluding deposit).
Cancellation made 90 – 30 days prior to the start of the event, provided your place is filled by another person, you may transfer the full credit (excluding deposit) to future events organized by Margherita Dal Pra within the next 12 months from cancellation. Otherwise, you receive no refunds or credits.
Cancellation less than 30 days prior to the start of the event, you receive no refunds or credits.
Cancellation of an event, for whatever reason, must be notified in writing to Margherita Dal Pra via email or the website Contact Form.

In the case of a discretionary cancellation, an admin fee will apply: £60 for weekend retreats and £100 for retreats longer than three days.

Retreat Cancellations

You are responsible for reading and understanding our cancellation policy before you make a reservation.

Of course, no one books with the expectation of cancelling or postponing their retreat, however unexpected things can happen, so it is important that you have travel cancellation insurance once you have made your reservation.

Travel insurance is a condition of booking a YogaM Yoga Retreat which you should take out from the time of booking. Please ensure that your insurance policy includes cancellation insurance to cover you for any unexpected cancellations by yourself, including but not limited to illness, bereavement, family emergency, work conflicts change of circumstances etc, and also in respect of medical expenses, injury, death and repatriation with adequate cover.

Yogam will not be held responsible and no refunds will be made for any cancellation or curtailment due to factors beyond our control, including but not limited to:-

Cancellations, delays or changes caused by war, threat of war, terrorist actions or threats, closure of airports, civil strife, industrial action, natural disaster, pandemics, technical problems to transport, staff cancellations or other events beyond our control.

Participants’ medical or psychiatric/emotional conditions which may become apparent through practising yoga daily on retreat.

Loss of, or damage to, personal property of participants.

COVID 19 – If regulations change to mean that a retreat cannot legally go ahead any money paid would be fully refundable or transferable

If we cancel the yoga retreat:

In the unlikely event that the retreat must cancel due my family problems or health or too few participants, I will refund to you all deposits and payments you have paid. I cannot compensate you for airfare or travel costs incurred. To cover these risks, I highly recommend you purchase travel insurance.

2. Travel insurance:

The best way to protect yourself from any unforeseen circumstance is to purchase trip insurance. Travel Insurance can protect you in case:
• you cancel your participation in the yoga retreat, including Covid
• retreat is cancelled due to above mentioned situations
• lost baggage
• medical expenses and the cost of repatriation should you become ill or injured

Liability:
 We do NOT accept any liability for:

• Cancellations, delays or changes caused by war, threat of war, terrorist actions or 
threats, pandemics, closure of airports, civil strike, industrial action, natural disaster, technical problems to transport, staff cancellations, weather or other events beyond our control.
• Loss of, or damage to, personal property of participants.
• If you have had any major physical or emotional illness within the past 5 years, or are under medical or psychiatric supervision, you must notify us of the details at the time of booking and, where appropriate, enclose a doctor’s certificate of fitness to travel. Non-disclosure of relevant information can invalidate your insurance and cancel our contractual obligation to you.
• For sever food allergies please notify us on separate email highlighting the issue. We do our best to cater for all dietary requirements but we cannot guarantee cross contamination in the kitchen. In the case of severe allergies a separate disclaimer will have to be signed.

3. Room occupancy prices. 

Double/ triple room price apply only if room is occupied by 2 or 3 persons, we will assign a friend — same gender– if you don’t bring one of your own, if we cant manage to fill up the other space/s a single supplement, to be paid before the event, will be charged

4. Payments deposit and balance:

Up to 90 days before retreat only deposit is required. 90 days or less full amount and payment of balance is required. Retreats and immersions aren’t confirmed without full payment.

(All payments must be made in GBP – if transferring from abroad, please ensure bank transfer fees and exchange rates are covered at transferring end).

For Muswell Hill London Yoga Classes

Drop in places are available for all scheduled classes subject to availability Clients must arrive prior to the class start time and no later than 5 minutes after.

Muswell Hill only Class Passes

Class passes are assigned to individual client and cannot be shared between clients. No refunds will be given on class passes once purchased with no exception.

For classes booked via The Life Centre please refer to their terms and conditions.

Private sessions Cancellation & Payment

Please give Margherita Dal Pra at least twenty-four hours notice if you wish to cancel, change or move an appointment. If an appointment is cancelled/changed or moved with less than twenty-four hours notice the full fee will be charged for the original payment. If you need to cancel, change of more an appointment, please contact Margherita directly by phone, email or text. Likewise Margherita Dal Pra is responsible for notifying the client of any cancellation.

Please pay cash on the day before the start of the session, bank transfer or paypal are paid in advance.

One-to-one Health Coaching, and seasonal cleanse

All programmes are paid in advance, unless a payment plan is agreed. Once material e-books and master books have been delivered you receive no refund.

Updates – Please note that the above information may change from time to time and all updates will be posted on this page.

Agreement to Terms and Conditions – By attending a class/workshop/retreat with Margherita Dal Pra, you acknowledge and agree with the terms and conditions on this website.

If you have any questions regarding the above, or relating to what YogaM Retreats offers, please contact hello@yogam.co.uk.

Your feedback is always welcome and appreciated!